SSA has finalized its Online Video Hearing program and sent out letters on December 21st to every person who has a pending hearing request. These hearings will be conducted using Microsoft Teams; a platform similar to Zoom. Participants in this program must have an email address; a smartphone, tablet or computer with a camera and microphone; stable internet access; and a private area in their home. SSA does not require an individual to agree to online video or telephone hearings and you retain the right to an in-person hearing. You should contact an attorney or authorized representative before making a decision.