South Carolina Legal Services (SCLS) is committed to delivering high-quality legal assistance with integrity, accountability, and respect for every individual we serve. Our policies, including our bylaws and Client Grievance Policy, are in place to ensure transparency in how we operate, make decisions, and respond to concerns. We encourage you to review our South Carolina Legal Services bylaws to better understand our governance and organizational structure, as well as the standards that guide our work in serving low-income communities across the state.
We also recognize that navigating legal challenges can be stressful, and there may be times when you have concerns about your experience with our services. If that happens, we want you to know that your voice matters. Our Client Grievance Policy provides a clear and respectful process for sharing feedback or filing a complaint, ensuring that every concern is heard and reviewed thoughtfully. We are committed to treating each inquiry with care, fairness, and professionalism as we continue working to improve our services and uphold our mission to provide equal access to justice.
- SCLS Bylaws PDF (Revised: December 2021)
- SCLS Grievance Policy PDF (Revised: December 2025)
Requests for other SCLS policies, procedures, or guidelines may be submitted to policy@sclegal.org.
