Scams involving callers pretending to be from the Social Security Administration (SSA) asking for cash or gift card payments, have increased in the last year to become the most frequent type of fraud. To address this ongoing problem, the SSA has created an online form at https://oig.ssa.gov/ for people to report suspected fraud.
If you have received a call, email, text or in-person communication from someone pretending to be from the SSA, you can report the scam directly to the SSA by using the online form. The form will allow you to create a unique Personal Identification Number (PIN), so if someone contacts you about your report, you can verify that the call is legitimate. The SSA will use the data it receives from the reports to find the people responsible for the scams and reduce this type of fraud and the number of victims.
SSA employees do occasionally contact people by telephone. This contact is usually when the person has ongoing claims or other business with the agency. However, an SSA employee will never threaten you with arrest or other legal action if you are unable to pay a fine or debt. Any request for money from the SSA will come in the mail. The letter will have specific details of how to make the payment and explain any appeal rights you have if you disagree with the amount owed to the SSA. Similarly, the SSA will normally mail a letter if there are any problems with your Social Security number or record.
As a reminder, the SSA employees will not:
• Tell you that your Social Security number has been suspended.
• Contact you to demand an immediate payment.
• Require a specific means of debt repayment, like a prepaid debit card, a retail gift card, or cash.
• Demand that you pay a Social Security debt without the ability to appeal the amount you owe.
• Promise a Social Security benefit approval, or increase, in exchange for information or money.
If you receive a call promising or threatening any of the above actions, you should hang up and report the call to the SSA at https://oig.ssa.gov. If you receive a letter stating that you owe money to the SSA and you do not agree or want to know more about your rights, South Carolina Legal Services may be able to help. To see if you qualify for our free services, call us at 1-888-346-5592 or apply online at https://www.lawhelp.org/sc/online-intake.